Strategic Plan

Tracking our progress

Our Mission

Downtown Portland Clean & Safe provides enhanced services to make downtown the cleanest, safest, most livable district—serving as stewards of property owner and manager investments within our 273-block central city.

Our Vision

Urgently re-activate downtown as a thriving 24/7 neighborhood where families, employers, and employees increasingly choose to live, work, play, and connect—supported by services that make our district clean, safe, diverse, and vibrant.

Our Values

  • Action-Oriented: We don’t just talk, we do—rolling up our sleeves every day to make downtown better.
  • Community-First: Everything we do serves the people who live, work, and visit downtown.
  • Transparent: We’re honest about challenges and clear about solutions.
  • Partnership-Driven: We succeed together with city partners, businesses, and community organizations.
  • Accountable: We deliver measurable results through professional operations and responsible stewardship of district investments.

Who We Serve

We serve the ratepayers of the 273-block enhanced service district, represented by a board of directors that comprises a vast preponderance of the district’s license fees. Our community includes property owners and managers, businesses, residents, workers, and visitors who experience downtown every day.

 


Strategic Plan 2023-2026

Urgently Re-Activate Downtown

(Downtown is the 273-block Enhanced Service District)

Urgent re-activation of Downtown as a thriving, 24/7 neighborhood where families, employers, and employees, can increasingly choose to live, work, play, and connect by providing direct services to make downtown clean, safe, diverse, and vibrant.

Strengthen Direct Services & Operational Excellence

  • Set annual goals to improve sentiments on downtown through the business census and survey such as feelings of cleanliness, safety, and services provided by the district, and concurrently.
  • Develop a three-year tactical plan, synced to the five-year contract renewal date, to align resources and create operational efficiencies to strengthen direct services to improve sentiments.

Drive Systemic Change Through Advocacy Partnership

  • Increase investment in systemic change through collaboration with Portland Metro Chamber advocacy efforts by:
    • Working with advocacy team to hold the city accountable for basic services as outlined in the city’s commitment to maintenance.
    • Working with advocacy team to advance annual policy objectives as determined by the board and staff.
    • Working with advocacy team to inform public policies, investments, and execution that provide for a well maintained, safe, and diverse downtown.

Reactivate Downtown Through Programming & Placemaking

  • Reactivating downtown through programming and place-making activities such as:
    • Expanding the Pop-Up Shop program while prioritizing diverse businesses.
    • Attracting ground floor retail and other street level programming through partnerships with My People’s Market, Friends of Green Loop and others.
    • Work with partners to rebuild Central City Coalition and aligning with sister enhanced service districts.
    • Explore district expansion.

Increase Community Engagement & Education

  • Increase and formalize community engagement and education by establishing goals for communications channels and stakeholder education that aligns with direct services.

Enhance Board Governance & Culture

  • Enhance board of director’s positive and productive culture through board development by:
    • Revising Codes of Conduct and developing behavior expectations.
    • Establish committees to increase involvement such as:
      • Community Engagement Committee
      • Expansion Committee or Task Force
      • Other sector specific committees such as but not limited to small business and downtown residents

Our Partnership

The Portland Business Alliance is an affiliation of three highly synergist corporate entities; Downtown Portland Clean & Safe (DPCS); the Portland Metro Chamber and the Charitable Institute, that share a collective mission, vision and values.

Downtown Portland Clean & Safe is a independent 501c3 direct-service organization that contracts with the City of Portland to provide enhanced services to the 273-block district. DPCS contracts with the Portland Metro Chamber to deliver on a scope of work. Our strategic plan services the mission of DPCS, as well as the shared mission, vision, and values of the Alliance.

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