Join Our Team: Downtown Sidewalk Ambassador!

Are you passionate about downtown Portland and eager to help both visitors and community members have an unforgettable experience in our vibrant city? Join our team of Downtown Sidewalk Ambassadors and become a walking concierge, responsible for providing highly visible and friendly world-class hospitality.

July 26, 2023

DOWNTOWN PORTLAND CLEAN & SAFE

The Downtown Portland Clean & Safe (DPC&S) district provides extraordinary essential services to the people, places, and businesses within a core 213-block area of our unique city. Operating since 1988, the district is one of the oldest, largest, and most successful enhanced service districts in the nation.

POSITION OVERVIEW

As a Sidewalk Ambassador, your primary focus will be on customer service, offering personalized and authentic recommendations to visitors and locals alike. You’ll be the go-to resource for information and wayfinding, showcasing your in-depth knowledge of downtown Portland. This role is not about sales or solicitation; instead, you’ll be actively connecting with people and helping them make the most of their time in our beloved city.

Downtown Portland Clean & Safe is a part of the downtown community and our teams strive to keep downtown clean and safe, as well as connect with businesses. We provide ongoing training including site visits to museums and attractions to obtain firsthand knowledge of the things that make Portland appealing to visitors and locals alike.

RESPONSIBILTIES

  • Assist visitors and community members with directions, parking guidance, public transportation information, dining recommendations, and shopping suggestions.
  • Collaborate with local businesses and organizations to strengthen ties within the downtown community.
  • Participate in ongoing training, including site visits to museums and attractions, to stay up-to-date with what makes Portland appealing to all.
Β Read Full Job DescriptionΒ 

SCHEDULE

  • Wednesday to Sundays, 10:00 a.m. – 6:00 p.m.

WHAT A DAY LOOKS LIKE

  • Morning team round-up to coordinate the day’s activities.
  • Engaging in walking shifts, rain or shine, covering distances of 5 to 7 miles.
  • Assisting visitors at the kiosk, offering trip planning and sharing information about local events.

REQUIREMENTS

  • Excellent communication skills, both clear and concise.
  • A wealth of knowledge about downtown Portland and its attractions.
  • Strong customer service skills.

PHYSICAL DEMANDS

Please note that this role involves spending a significant amount of time outdoors, walking 5 to 7 miles a day. The position requires the ability to bend, lift, and remain standing and walking throughout the shift. You should be capable of lifting up to 25 lbs., pushing carts, and setting up our mobile kiosk station. Outdoor tasks may expose you to sun, dust, and varying weather conditions.

COMPENSATION

  • $20.00 per hour.

APPLICATION PROCESS

To apply, please submit your resume along with a cover letter explaining why you are the perfect fit for this position to [email protected]. Please refrain from making phone inquiries.

Join us at Downtown Portland Clean & Safe, an affiliate of Portland Business Alliance, and be a part of creating unforgettable experiences in our beautiful city!

Downtown Portland Clean & Safe is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, gender identity, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.