Organization Background
Downtown Portland Clean & Safe provides extraordinary services to the people, places, and businesses within a core 213-block area of the City of Portland. Operating since 1988, the Enhanced Services District is one of the oldest, largest, and most successful enhanced service districts in the nation.
The Downtown Services Program includes:
- The Downtown Clean & Safe Program of Public Safety, Janitorial, Community Health Outreach, and Sidewalk Ambassadors.
- The Downtown Retail Development Program of Retail Retention and Recruitment, Market Research, Promotions, Communications, and Holiday Lighting.
- The Downtown Economic Development Program of Business and Economic Development.
Additional services include but are not limited to: City and County Advocacy for policies that prioritize improvements to livability, increased safety, business sustainability that supports key partners to bolster the retail ecosystem, and collaborating with partners for an equitable city.
Community Outreach Program
To achieve Downtown Portland Clean and Safe’s vision of a welcoming for all, safe and vibrant City for all who work, live and visit Portland, we are expanding our Community Outreach and Community Health Services to include a Community Health Outreach Team of two (2) Community Health Outreach Workers with the support and assistance of a cost-shared supervisor. The provider will demonstrate core competencies in working with those experiencing mental health and chemical addiction support and interventions. CHOW personnel will work collaboratively with the staff of DPC&S, the existing provider network in the downtown area, and both the janitorial service providers and the public safety coordinators to assist in response on a case-by-case basis to people within the ESD experiencing mental health and or/ drug influenced disruptive and distressing situations and behaviors. As with Public Safety Coordinators, CHOW personnel will have access to PPB 2800 Bike Unit support when safety and law enforcement services are requested, when PPB 2800 unit is on duty. The CHOW program will work collaboratively with other government and nonprofit organizations such as Portland Street Response, JOHS, Project Respond, PPB BHU, and others as appropriate opportunities allow.
Objective
Through this Request for Proposal, the DPC&S team, is soliciting competitive proposals for the provision of Community Outreach Program services within the following areas:
- The Enhanced Services District (ESD), which consists of 213 blocks in Downtown
Portland. - The Portland Transit Mall on 5th and 6th Avenues from SW Jackson Street, to NW Irving
Street. - The Light Rail Transit Loop (LRT) encompassing SW Morrison and Yamhill Street from 1st Avenue between SW Yamhill Street and NW Everett Street.
DPC&S will award an exclusive contract to the successful Proposer according to the required Community Health Outreach services and provisions detailed within the RFP. For complete details on the contract expectations, please refer to the Statement of Work section found in the RFP document which can be accessed below:
Submittal Requirements
Proposals submitted in response to the RFP will be evaluated by comparing the quality, completeness, and competitiveness of the proposal against the criteria listed in the Evaluation Criteria section of the RFP and the needs of DPC&S. To facilitate evaluation, please make sure to include a Table of Contents and organize your proposal as outlined under section 4.0 Submittal Requirements And Evaluation Criteria.
The proposer must address each element clearly and concisely to be eligible for achieving maximum points. DPC&S will also perform independent research and internet-based search to learn about the proposers from publicly available data as well as contact relevant partner agencies (PPB, Multnomah County, etc.) to verify collaborative and credible history of conduct.
Contact Information
We acknowledge and value the time required to submit a complete and thorough RFP, and we thank you for your interest and proposal. Please submit all complete proposals and questions directly to Executive Director of Downtown Portland Clean & Safe, Mark Wells at mwells@portlandalliance.com.